Accessible for All

We want everyone to feel welcome at the IBCC. We have designed our buildings, exhibition and grounds with accessibility in mind and offer a range of facilities to support visitors with different access requirements.

If you have a specific requirement or would like to discuss your visit in advance, please contact our team on 01522 514755 or at [email protected].

Plan your visit with AccessAble

The IBCC has been independently assessed by AccessAble. Their Detailed Access Guide provides information about parking, entrances, toilets, lifts, the exhibition, café and other facilities, helping you plan your visit before you arrive.

 

International Bomber Command Centre

Access – Pedestrian and vehicle

  • Easy access to the site from the B1131 Canwick Avenue
  • Parking is available for cars, motorcycles and coaches, including Blue Badge/ Accessible parking
  • Bicycle storage
  • Limited mobility drop-off point at the front door
  • Paths are suitable for a wide range of access requirements
  • Pedestrian access from Viking Way and Canwick Hill (next to bus stop) – these entrances have a series of low rise steps

General Information

  • The reception/shop counter has a low access area and hearing loop
  • Concessions for paying exhibitions are available for disabled visitors. A companion ticket is also provided free of charge.  Tickets can be booked in advance by clicking here
  • Autistic and neurodivergent visitors, their families and carers are welcome to arrange a familiarisation visit before coming to the Centre.  To arrange please email [email protected]
  • Sensory planting within the gardens
  • All event areas are fully wheelchair accessible with ramps or slopes for the marquee and the amphitheatre.
  • Please be aware that the Jubilee Grove is situated on a grassy slope and so we advise those with limited mobility to look at the Grove from the Front Lawn or International Peace Garden.

Sensory and Neurodivergent Visitors

We recognise that some visitors may find busy spaces, noise, lighting or audio-visual displays challenging.

Our quieter visiting times are usually:

  • 9.30am–10.30am
  • 4.00pm–5.00pm
  • 3.00pm–4.00pm during winter opening, November–February

The Operation Bomber Command Gallery contains a number of audio exhibits and a large-screen presentation. Some content includes flashing imagery and changes in sound and light levels.

Visitors with noise sensitivity may wish to bring ear defenders or other hearing protection.

Families and carers are welcome to arrange a familiarisation visit before booking.

DOWNLOAD OUR ACCESSIBILITY GUIDE
International Bomber Command Centre

Services

  • Tour guides available for every area
  • Free wheelchairs available for visitor use – please call 01522 514755 to book or email [email protected]
  • Wheelchair accessible lifts at either end of the building
  • Our staff are trained in Age Friendly, Dementia and Autism awareness and we hold an Age-Friendly Award.

Toilets and Changing Place

  • Accessible toilets are available on both floors of the Chadwick Centre.
  • A Changing Places facility is also available on the ground floor.

The Exhibition

  • Audio-visual displays include subtitles, and hearing loop facilities are available.
  • Large print guide available for the exhibitions
  • Translations are available in a range of languages.
  • Please be aware that the Operation Bomber Command Gallery does contain many audio exhibits and a large screen presentation.  We recommend those with noise sensitivities use some ear protection.  The presentation also has some low-level flashing imagery.

The Hub Café

  • The Hub Café has a low access counter, tables that are suitable for use with wheelchairs, a hearing loop and high contrast tableware
  • Our menus can cater for a variety of dietary needs.  If you have specific needs please email [email protected]

Assistance Dogs

  • Dogs are welcome and can accompany visitors throughout all areas of the site. We welcome well-behaved dogs everywhere on the site with the exception of the exhibition (the light and sound may startle your furry friend).  Please keep dogs on short leads at all times
  • Water bowls are available for dogs at various points around the centre