Accessible for All

The IBCC has been designed to be accessible for all ages and all levels of mobility and impairment.

Access – Pedestrian and vehicle

  • Easy access to the site from the B1131 Canwick Avenue
  • Parking is available for cars, motorcycles and coaches, including disabled parking
  • Bicycle storage
  • Limited mobility drop-off point at the front door
  • Paths are suitable for limited mobility and wheelchair use
  • Pedestrian access from Viking Way and Canwick Hill (next to bus stop) – these entrances have a series of low rise steps

General Information

  • The reception/shop counter has a low access area and hearing loop
  • Concessions for paying exhibitions are available for disabled visitors. A companion ticket is also provided free of charge.  Tickets can be booked in advance by clicking here
  • Families and carers of those with spectrum-related disorders are welcome to come and see the venue and meet the team prior to booking.  To arrange please email info@internationalbcc.co.uk
  • Our quietest times of the day are 09.30 to 10.30 and 16.00 to 17.00
  • Sensory planting within the gardens
  • All event areas are fully wheelchair accessible with ramps or slopes for the marquee and the amphitheatre.
  • Please be aware that the Jubilee Grove is situated on a grassy slope and so we advise those with limited mobility to look at the Grove from the Front Lawn or International Peace Garden.

We have worked with AccessAble so you can find out about our facilities before you visit. AccessAble’s surveyors assessed our venue to create a Detailed Access Guide.

DOWNLOAD OUR ACCESSIBILITY GUIDE

Services

  • Tour guides available for every area
  • Free wheelchairs available for visitor use – please call 01522 514755 to book or email info@internationalbcc.co.uk
  • Wheelchair accessible lifts at either end of the building
  • Accessible toilets on both floors of the Chadwick Centre
  • Changing Places facility available
  • Our staff are trained in Age Friendly, Dementia and Autism awareness and we hold an Age-Friendly Award.

The Exhibition

  • AA-rated exhibition with subtitling and Hearing Loop
  • Large print guide available for the exhibitions
  • Translations are available in a range of languages.
  • Please be aware that the Operation Bomber Command Gallery does contain many audio exhibits and a large screen presentation.  We recommend those with noise sensitivities use some ear protection.  The presentation also has some low-level flashing imagery.

The Hub Café

  • The Hub Café has a low access counter, tables that are suitable for use with wheelchairs, a hearing loop and high contrast tableware
  • Our menus can cater for a variety of dietary needs.  If you have specific needs please email info@internationalbcc.co.uk

For Our Canine Guests

  • Dogs are welcome and can accompany visitors throughout all areas of the site. We welcome well-behaved dogs everywhere on the site with the exception of the exhibition (the light and sound may startle your furry friend).  Please keep dogs on short leads at all times
  • Water bowls are available for dogs at various points around the centre

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