Covid Plans

In order to keep all our guests and team members safe following “Freedom Day” we are keeping the following measures:

  • Track and Trace App available at both the entrance and the reception area and recording pint at reception for those unable to use the app.
  • Signage reminding people to socially distance, wear masks, wash hands, use contactless payments is prominently displayed
  • All staff wearing masks inside the Centre, guests are encouraged to wear theirs too
  • Shop redesigned to help with flow of visitors
  • Additional seating areas in the gardens
  • Additional cleaning programme, four times a day
  • Spit guards at every pay point
  • Hand sanitiser and accompanying signage at entrances, reception, café and in all exhibition galleries
  • Introduction of remote microphones for all tour guides to allow social distancing
  • Two-way radios to enable guides, marshals and staff to communicate safely