We have two front of house posts in the heart of the centre.  These roles will be varied and interesting, with direct contact with all visitors and users of the facilities.  If you are a well motivated and enthusiastic person who enjoys a challenge, we’d like to hear from you.

Job Purpose

The Receptionist will welcome visitors to the Centre, respond to basic queries, operate a ticketing and retail system using EPOS and undertake day-today administrative tasks in support of the Centre Manager, in an efficient manner.

Key Responsibilities
Key Responsibility 1
Welcome visitors to the centre and respond to basic queries in a helpful manner, bearing in mind that you will often be the first point of contact within the centre for visitors
Key Responsibility 2
Operate ticketing sales and bookings for the exhibition and events through our online EPOS system
Key Responsibility 3
Take money from sales from the shop through the EPOS system
Key Responsibility 4
Assist in shop as necessary with restocking and dressing units
Key Responsibility 5
Take bookings for corporate hospitality or venue hire ensuring that all relevant information is recorded and distributed to the departments involved.
Key Responsibility 6
Undertake day-to-day administrative functions to ensure that the Centre operates smoothly
Key Responsibility 7
Take incoming calls and redirect them as necessary.  Create logs of required call-backs and ensure messages are delivered in a timely manner
Key Responsibility 8
Ensure that the reception area is kept in good order.

The ideal candidate will have:

  • Experience in working in a busy reception area
  • Some experience at working with EPOS systems
  • Standards and quality driven management style
  • Motivated by a passion for quality and great service delivery
  • Interpersonal, administrative and organisational skills
  • Excellent communication skills
  • Good time management skills
  • Willing to work weekends
  • IT skills/literate – E mail, internet and MS office
Salary level c. £12,500 pa
To Apply

If you feel your talents fit this challenging role please send your CV and covering letter to clearly marking Receptionist in the subject line